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Retail Operations Supprt

Portfolio tags

Ricky's NYC is a chain of 40 retail location in need of technology lead and in store technical support.

Client Name
Ricky's NYC
Project Duration
6+ months
Work Performed

Team was working on the daily basis on all aspects of retail store operations.
Some of the daily tasks:

  • Support POS systems for connectivity, training and setup.
  • Setup GSM internet backup to assure 100% up time of store registers.
  • Remote desktop support of all office and store employees.
  • Setup and installation of CCTV monitoring system.
  • Maintain audio and video system at retail locations.
  • Setup WIFI mesh using Ubiquiti equipment.
  • Replace and troubleshoot hardware, desktop re imaging.
Work Results

Ongoing support of store operation in multiple US States.

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